top of page
SERVICE DELIVERY OPTION 1: Technical Writing Service
Crafting impactful communication strategies requires objectivity, dogged research, and an innate understanding of the client’s expectations. Based on that fact, I can write creative, industry, and corporate-strategic documents for your company across a broad-spectrum audience.
For example, you can be assured that your operations and human resources manuals are data-driven, reader-friendly tools based on research and stringent quality assurance. From user manuals to training tools, grant proposals, and daily staff emails, we develop and write detailed and concise documents – the documents you require to meet your and audience-specific communication goals.
We provide the research, quality control, and necessary follow-up with my clients to meet their timelines and ensure complete satisfaction with my services.
1. Business and strategic plans
2. Grants and proposals
3. Web content
4. Press releases/announcements
5. Governing board reports
6. Operations and user manuals
7. Business and funder letters
8. Annual/quarterly/Ad hoc reports
9. Human resources manuals/job announcement
10. Job-winning resumes that meet Applicant Tracking Systems (ATS) Standards
Writing a resume isn't simply about highlighting your accomplishments, listing dates, and skills, and using language centered on the job for which you are applying, especially for veterans.
Our resume writing focuses on ensuring your work history, capabilities, strengths, and accomplishments meet ATS system standards. Impactful keywords are incorporated throughout your resume multiple times and throughout each section (work experience, history, and education). We create clean, impactful resumes (efficiently designed and concise). And those resumes move past the initial ATS robot-driven "scan and rank" online process to HR departments and hiring managers who can honestly assess your capabilities and compatibility with the potential job.
10.a: We specialize in Military and Veteran Resumes
Whether you just returned from active duty and are starting your job search, or you are making a career change, we understand and can capture the intricacies of translating essential military career skills and accomplishments into civilian and job-specific language. Our writers use keywords that advance your resume from the decision of the Bots to HR managers and directors. Our rule of thumb is to keep it concise:
Succinctly describe your military work history and proven skills obtained (e.g., IT specialist, trainer, administrator, project manager) in keyword search optimization.
11. Memoranda of understanding and other contract documents
12. Technical training documents and learning tools
13. Press Releases
14. After-action reports
15. Other professional and creative information tools as requested by the client.
Services/Products: Services
SERVICE DELIVERY OPTION 2: Administrative and Operations Management Service
This end-to-end service has made an impactful difference for many clients. With it, your administrative and operations management (programs, staff, contractor, and vendor) functions are seamlessly coordinated with established points of contact and completed based on the targets you've set for optimizing operations, whether daily, weekly, or monthly.
We produce on-time status reports and other deliverables based on your due dates and timelines. Workflow meetings are coordinated with an assigned scribe to compose notes/action plans and team action reminders. Those and other process documents are disseminated to key stakeholders to confirm instructions, set expectations, identify project risks, and provide solutions.
All your administrative and operations management initiatives will be implemented professionally, and industry best practices adhered to:
Contracts and Grant Programs
Client, Funder Communication Projects
E-Mailbox Management (monitoring, disseminating, creating correspondence)
Database Management
Task Order Coordination
Contract and Program Staff Coordination and Management
Onboarding/Offboarding Contract Staff
Client Meeting Facilitation
Fee-for-Service Contract Management
Non-Profit Program Management
Technical Training Coordination and Implementation
Remote or home-based customer service support operations via a shared platform and a customizable plan.
Services/Products: Services
bottom of page